McAfee puts channel focus on SMB for 2011
The security software vendor will roll out several new channel initiatives in 2011 designed to ramp-up activity in the SMB segment
A veteran technology and business journalist, Jeff Jedras began his career in technology journalism in the late 1990s, covering the booming (and later busting) Ottawa technology sector for Silicon Valley North and the Ottawa Business Journal, as well as everything from municipal politics to real estate.He later covered the technology scene in Vancouver before joining IT World Canada in Toronto in 2005, covering enterprise IT for ComputerWorld Canada. He would go on to cover the channel as an assistant editor with CDN.His writing has appeared in the Vancouver Sun, the Ottawa Citizen and a wide range of industry trade publications.
Solution provider helps client achieve customer service excellence
With help from Illumiti, TheMIGroup’s SAP-based portal gives its relocation clients more timely access to critical information
Sage Payment Boss brings mobile payment to your smartphone
The smartphone tool lets mobile contractors and sales professionals process credit card payments mobily
Everything WestJet’s co-founder knows about customer service he learned from the channel
WestJet’s customer service success has an IT channel connection, says co-founder Don Bell
CEA: Best Service Organization
Service desk depth powers IT Weapons Best Service Organization advantage
The Macbook Air and weak CPUs
Plus, a cloud business case and the best 30
CEA: Best Small Business Solution
Training and change management was key for Fortsum Business Solutions
Blenz Coffee uses technology, marketing to grow through downturn
Small business owners at Sage’s Simply Partnership conference remain concerned about the economy, but see technology as an enabler
Sage advances mobile payment with Simply Accounting 2011
The accounting software vendor is marking 25 years of Simply with a new release offering new features and improved functionality
SAP launches real-time analytics appliance
The vendor promises innovation in cloud computing, mobility and in-memory analytics at SAP TechEd 2010
CEA: Best Channel Marketing Solution
An extreme IT makeover of Epic proportions strikes marketing gold
Gigabit Ethernet vendor launches VAR program
Solarflare is launching a formal channel program and is looking for networking vendors to expand its presence in Canada
The channel speaks: Keys to a strong vendor/channel partner relationship
What are the keys to a strong vendor/channel partner relationship? We ask top partners, vendors and industry analysts
Notebook sales stay strong through back to school: NPD Group
The market analysis firm says reports of the demise of the notebook have been greatly exaggerated, and desktop sales were robust as well
HP’s Compaq 6000 Pro all in one will recognize your face
Aimed at business users, the all in one Compaq Pro from HP is optimized for video conferencing