Four types of customers you should fire immediately
Not all clients are created equal. Nor should you be compelled to treat them equally. There’s no…
Managed services market as a community of broken records
There isn’t a day that goes by in my line of work as a marketing consulting that…
Ontario MSP buys up VoIP reseller
Oakville, Ont.-based managed services provider Mico Systems is expanding its solution portfolio with the acquisition of Value…
Dell unveils CloudRunner with Microsoft
Orlando, Fla. – As part of the Microsoft Worldwide Partner Conference, Dell introduced an IT-as-a-service called CloudRunner…
IT Weapons scores big partnership with Toshiba
CDN Top 100 solution provider IT Weapons Inc. from Brampton, Ont., is now powering up the services arm…
IT security like pulling teeth
In today’s modern dental industry, most practices are trying to maintain optimal efficiency while getting used to…
Time to change your sales tactics for managed services
There’s a lot to admire about the way Michael Dell bounced back as a business leader. I…
A better approach needed to secure the Internet of Things: Cisco
MONTREAL – One of the biggest questions coming out of the recently concluded Cisco Partner Summit is…
Top 100 solution provider introduces new hosting solutions
The parent company of Mississauga, Ont.-based Forsythe Technology Canada has created a hosting solutions division that will…
What can MSPs learn from insurance?
One of the things I love about being back in Canada after my annual retreat from winter…
No Easy A for cloud computing
Gone are the days when people would hear “cloud” and look up at the sky. Everyone has…
Virtual CIOs will prove to be a flash in the pan
The vast majority of businesses – especially small businesses – want to establish real relationships with real…
OnX adds service desk support and management software to its cloud offering
Data centre and service provider OnX Enterprise Solutions has announced the addition of two IT service management solutions…
Five on-boarding mistakes MSPs can’t afford to make
A lot of MSP marketing goes into getting the lead, and that’s great. We all know that…
Death of MSPs may be just around the corner
It’s time for Managed Services Providers (MSPs) to take a lesson from the retail world – change…