Four new IT outsourcing pricing models gaining popularity
As customers expect more value from their IT service providers, several new pricing models have emerged
As customers expect more value from their IT service providers, several new pricing models have emerged
Government could also play matchmaker for public-private partnerships to groom the next generation of IT talent
Escaping the grasp of the U.S. Patriot Act may be more difficult than worldwide marketing efforts suggest
Two-thirds of outsourcing customers and providers say they spend too much time on SLAs and not enough on business outcomes, negating their ability to exploit opportunities to achieve strategic business transformation
De-mystifying six conceptions about the cloud
Biggest lessons learned about cloud computing
Unlike corporate IT contracts, with their attendant non-disclosure agreements and confidentiality clauses, state outsourcing customers are required by law to air their grievances