July 20, 2011
Apple’s corporate iPhone, iPad app strength bad news for rivals
ZDNet
Larry Dignan reports on yet another of Apple’s strengths.
“The key element there is ‘opportunities for custom app development.’ If corporations start developing iOS corporate apps, the chances of them suddenly dropping Apple are slim. After all, corporations developed applications for Microsoft’s IE 6 and still have them even though the browser is antique and the software giant is begging them to ditch its ancient version of Explorer.”
Microsoft BPOS hit with another e-mail cloud outage
Talkin’ Cloud
Matthew Weinberger reports on history repeating itself.
“Like last time, the disruption had to do with problems sending and receiving of e-mails in Exchange Online, the messaging component of the Microsoft BPOS suite. Also like last time, some users couldn’t so much as access the Outlook Web App.”
Dell considers Google+ for video customer support
The Register
Paul Kunert looks at how the company may use social networking for sales support.
“Dell is mulling over direct engagement with prospective customers via Google+, and judging by the feedback from some corners it could do with upping its existing pre- and post-sales support.”