Everything WestJet’s co-founder knows about customer service he learned from the channel
WestJet’s customer service success has an IT channel connection, says co-founder Don Bell
IBM has a five-year plan, and it includes the channel
Cloud, analytics, Smarter Planet and software remain top of mind for the vendor
Why WiFi Direct could be an alternative to Bluetooth
Plus, what makes a printer green and enterprise deployments of Office 2010
Cloud computing’s current problems
IT buyers say they’re ‘confused’ about the benefits of cloud computing
Michael Cowpland buys Torch, sort of
Zim Corp. purchases all technology assets of Torch Technologies to enhance its database migration products
Who’s afraid of the Office 2010 upgrade? 78 per cent of enterprises
While there’s enthusiasm for the new version of Office, it seems there’s no rush to roll it out
Six burning questions for Avnet’s leadership
President of the Americas for ATS discusses the company’s plans for the coming year
Logitech Revue
We like the keyboard-equipped remote and the desktop-caliber browser but this pricey set-top box is slow
How much longer until Windows 8 comes out?
Plus, Adobe’s product plans and Apple’s new MacBook Air
CEA: Compugen wins Best Managed Services award
Compugen’s managed services offering for Mac’s also provide the convenience store operator with environmental benefits
Avnet & IBM set lofty multi-million dollar channel goal
Distributor announces three new vertical market practices and resources for the channel to be successful
Oracle’s Larry Ellison aims at HP’s CEO in lawsuit
Ellison alleged that Leo Apotheker, formerly at SAP and now at HP, oversaw repeated theft of Oracle software