Using Microsoft Dynamics to keep on trucking
After two false-starts with other platforms, Peel Truck and Trailer turned to Microsoft partner EC Advance to integrate its IT processes
Salesforce.com or SAP, which has the better SaaS?
Senior executives from the two ERP vendors debate which company offers the better business platform
SaaS vendor NetSuite launches e-commerce editions
A Montreal VAR says the added functionality will drive new channel opportunities
Outlining Microsoft’s business apps agenda
Steve Ballmer discusses changes to Dynamics-CRM, announces a partnership with EDS and evaluates his competitors
SAP puts Web 2.0 face on CRM update
Includes tools for managing trade promotions, business communication and pipeline performance management
Battle coming over mid-market CRM
With Microsoft’s CRM Live about to debut, the struggle over on-premise versus on-demand is heating up
Mobile CRM market on the rise
SalesLogix developer uses key Canadian acquisition and the BlackBerry to foster mobile CRM adoption through the channel in North America
Harry Rosen gets tailored solution
Retailer selects Sage Software’s CRM product for overall fit with customers
Microsoft gives partners a dynamic package
At its annual VAR conference the company said it is extending its reach into hosting and revamping its Dynamics ERP application pricing
Cisco and Microsoft form united SMB front
Cisco and Microsoft are extending their strategic alliance into the SMB space by integrating customer relationship management solutions that Cisco says will not only create incremental brand awareness in the market but provide leads and wins for the channel.
NetSuite aiming beyond CRM
Company releases Version 11 of its flagship product with AJAX support throughout the business suite
Microsoft offers hosted CRM
DALLAS – Software as a service was a hot topic at this year’s Microsoft Convergence here last month. With the announcement of CRM 3.0, Microsoft is now offering customer relationship management to third parties, which will allow them to provide hosted solutions where customers can rent CRM services through a subscription model.
SAP makes play for hosted CRM
Months after it said it expected to deliver a hosted CRM service, SAP recently announced its first offering, under the mySAP CRM portfolio.
Sage launches global CRM initiative
Company moves its solutions away from being seen as regional